Privacy Policy

Last updated: January 29, 2025

1. Information We Collect

When you use Arbor Value, we collect the following information:

  • Email address: When you request a tree valuation report
  • Tree information: Species, dimensions, location, and health data you provide
  • Photos: Tree photos you upload for species identification
  • Usage data: How you interact with our calculator and website
  • Device information: Browser type, IP address, and device identifiers

2. How We Use Your Information

We use the information we collect to:

  • Calculate and deliver your tree valuation report
  • Send your Tree Wealth Report via email
  • Improve our valuation algorithms and services
  • Prevent fraud and abuse of our services
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Email delivery (Resend), hosting (Vercel), database (Supabase)
  • Partner arborists: Only if you explicitly request a consultation or quote
  • Legal requirements: When required by law or to protect our rights

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our site
  • Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Retention

We retain your tree valuation reports for 90 days, after which they are automatically deleted. Your email address is retained for marketing communications until you unsubscribe. You can request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@treevalue.pro.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments.

8. Children's Privacy

Arbor Value is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: privacy@treevalue.pro